Citizens’ Counselling Centre
Call us at: 250-384-9934
Our phone lines are open from 10 AM to 3 PM, Monday - Friday, with a break for lunch between 12:30-1:30
We have voicemail after hours. E-mail us at: info@citizenscounselling.com
You’ll find us at:
941 Kings Road
Victoria, BC, V8T 1W7
Emailing the Centre - Request for Counsellors
We receive a large volume of phone calls and e-mails every day and it takes time for the Main Desk to respond to each of them. If you have a question, check the Portal for the information you are seeking before reaching out to the Centre. If you want to check-in or ask a specific question not answered by the Portal, please feel welcome to do so.
When emailing us – please don’t email both info and Holt as we find it confusing. It may lead to neither of us replying to you as we think the other is doing so, it may lead to both of us replying which takes up staff time, or it may lead to us having to discuss who is replying which also takes up staff time. We are in communication with well over 100 counsellors, so this can add up.
Thank you for your understanding.